Terms of service

Terms of Service

Last Updated: September 21, 2026

Welcome to AHmazin (“AHmazin,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of ahmazin.net (the “Website”) and your purchase of products from our online store.

By accessing or using the Website, placing an order, or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. About AHmazin

Ahmazin operates an online store through which customers can browse and purchase products offered on the Website.

We reserve the right to update, modify, or discontinue any part of the Website or our products and services at any time without prior notice.

2. Eligibility

By using the Website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide to us is accurate and complete.
  • You will use the Website only for lawful purposes.
  • You will not use the Website in a way that could damage, disable, overburden, or interfere with its operation.

If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on the Website are accurate.

However:

  • Product colors and appearance may vary depending on your device or screen.
  • Measurements and specifications may have minor variations.
  • Product availability may change without notice.
  • We reserve the right to correct errors or inaccuracies, including pricing errors.

We do not guarantee that every product description, image, or other content on the Website is complete, current, or error-free.

4. Prices and Payments

All prices displayed on the Website are stated in the currency shown at checkout unless otherwise indicated.

You agree to provide accurate billing and payment information when placing an order.

We may use third-party payment processors to process payments. Your payment may also be subject to the terms and conditions of the applicable payment provider.

We reserve the right to change prices at any time. A price change will not affect an order that has already been accepted and confirmed, except where required by applicable law or where an obvious pricing error occurred.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

After you place an order, we may send you an order confirmation. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, cancel, or limit an order for reasons including:

  • Product availability;
  • Pricing or listing errors;
  • Payment problems;
  • Suspected fraud or unauthorized activity;
  • Incorrect customer information;
  • Shipping restrictions; or
  • Other legitimate business or legal reasons.

If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with applicable law and our refund policy.

6. Shipping and Delivery

We will provide available shipping and delivery information at checkout or through our shipping policy.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, customs procedures, severe weather, natural disasters, strikes, government actions, or other events outside our control.

You are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because of incorrect or incomplete information provided by you, additional delivery charges may apply.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return and Refund Policy, which forms part of these Terms.

Before returning an item, you may be required to contact us and obtain return instructions.

Products may need to meet certain conditions to qualify for a return or refund, including requirements relating to condition, packaging, accessories, or proof of purchase.

Nothing in this section limits any mandatory consumer rights you may have under applicable law.

8. Cancellations

If you wish to cancel an order, contact us as soon as possible.

We may be unable to cancel an order once it has been processed, packed, dispatched, or otherwise fulfilled.

Where cancellation is permitted, any refund will be handled in accordance with our refund policy and applicable law.

9. Accounts

If you create an account on the Website, you are responsible for keeping your login credentials confidential and for all activity carried out through your account.

You agree to provide accurate information and to update it when necessary.

We reserve the right to suspend or terminate accounts where we reasonably believe that an account is being used unlawfully, fraudulently, abusively, or in violation of these Terms.

10. Website Use

You agree not to:

  • Use the Website for unlawful purposes;
  • Attempt to gain unauthorized access to the Website or its systems;
  • Interfere with the security or operation of the Website;
  • Introduce viruses, malware, or other harmful code;
  • Scrape, copy, reproduce, or commercially exploit Website content without permission;
  • Impersonate another person or entity;
  • Submit false, misleading, or fraudulent information; or
  • Use automated systems to access the Website in a manner that places an unreasonable burden on our systems.

We may restrict or terminate access to the Website if you violate these Terms.

11. Intellectual Property

Unless otherwise stated, the Website and its contents—including text, logos, graphics, photographs, product descriptions, designs, software, trademarks, and other materials—are owned by or licensed to Ahmazin and are protected by applicable intellectual-property laws.

You may access and use the Website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit our content without our prior written permission, except where permitted by law.

12. User Reviews and Submissions

If you submit reviews, comments, photographs, testimonials, or other content to Ahmazin, you represent that you have the right to submit that content and that it does not violate the rights of another person.

By submitting content, you grant Ahmazin a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content for purposes related to operating, promoting, and improving our business, subject to applicable law.

We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.

13. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites, payment providers, delivery services, social-media platforms, or other services.

We are not responsible for the content, availability, policies, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the Website, you acknowledge that you have had an opportunity to review our Privacy Policy.

15. Disclaimers

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The Website will always be available or uninterrupted;
  • The Website will be completely secure or free from errors;
  • Product information will always be completely accurate or current; or
  • The Website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits warranties, guarantees, rights, or remedies that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Ahmazin and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude liability for matters that cannot legally be excluded, including liability arising from fraud, willful misconduct, or other matters where exclusion is prohibited by law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Ahmazin and its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms;
  • Your unlawful use of the Website;
  • Your violation of another person's rights; or
  • Your misuse of our products or services.

18. Force Majeure

We will not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, government actions, strikes, labour disputes, power outages, internet disruptions, transportation failures, pandemics, or failures of third-party service providers.

19. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the beginning of these Terms. Changes will become effective when posted on the Website unless otherwise required by law.

Your continued use of the Website after the updated Terms become effective constitutes acceptance of the revised Terms.

20. Governing Law and Disputes

These Terms will be governed by and interpreted in accordance with the laws applicable in Kenya, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of the Website will be handled by the courts or dispute-resolution mechanisms having jurisdiction under applicable law.

Where applicable consumer-protection laws give you rights to bring a claim in another jurisdiction, nothing in this section is intended to remove those rights.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue in effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and AHmazin regarding your use of the Website and purchase of our products.

23. Contact Us

If you have questions about these Terms or your order, please use our Contact us page.

By using ahmazin.net or placing an order, you acknowledge that you have read and agree to these Terms of Service.